We offer free shipping on all orders within Europe.

Not from Europe? The shipping costs are only €20.

Tracking your order is easy. Once you receive your order confirmation, we'll package it up and get it out our door on its way to yours.

We'll follow up with tracking in a follow-up email once it ships.

Need to make a return? We get it.

Simply send us a note at hello@slic.kitchen with your order number and the reason for your return and we'll happily accept it back within 30 days of you receiving it.

Your order will be shipped within one business day. In other words: we ship our products from Monday - Friday until 23:00. 

Example: if you order your product on a Saturday your order will be shipped on Monday. 

Please expect a follow up email with tracking.

Tracking your order is easy. Once you receive your order confirmation, we'll package it up and get it out our door on its way to yours.

We'll follow up with tracking in a follow-up email once it ships. If you misplaced the email, just let us know.

Free, nothing, nada! All the return shipping costs are on us.

Send us a note at hello@slic.kitchen with your order number and the reason for your return and we'll happily accept it back within 30 days of you receiving it.

We offer a lifetime warranty (only) on our slic. casseroles. That means, if at any point in the lifetime of your cookware it becomes unusable due to normal non-commercial use, we'll replace it, free of charge.

Important to know: we provide the lifetime warranty on the cast-iron material (so the base and foundation of your casserole) and not on the enamel interior layer and / or to the outside coloring layer and / or on the stainless steel knob.

Obviously we threat each unlikely warranty request case by case so in the event anything happened just send us an email and we take great care of your request.

We ask ourselves that every day. The answer is a lot of middle-men, a big corporate team to pay, and huge marketing expenses that someone has to pay.

slic. is paving the new way of direct to consumer cookware. We are the only middle-man. That means no brick and mortar relationships, no distributors, no sales reps to pay commissions to, and nothing else. From the factory to you. That's why!

Yes! That said, we always recommend hand-washing for a few reasons:

A) It's easy. The enameled interior and exterior should be easy to clean. If it's extra-dirty, try a little kosher salt to scrub or an overnight soak with light dish soap usually helps and is more effective than a dishwasher, anyhow!

B) Dishwashers can be abusive. Over time, they'll wear enamel down much quicker than if you hand-wash your new cookware. Just a heads up!

We recommend by hand, with a sponge and some soft soap. You can totally put it in the dishwasher but you can expect it to have a longer life outside of it!

If there's food being stubborn and sticking, we recommend a light soap and warm water soak overnight. By the morning, you should be all good!

slic. cookware works everywhere you need it to. That means on your stove top, in the oven up to 230 degrees celsius and on induction. Bon Appetit!

We don't believe in non-stick surfaces, but rather, naturally non-stick properties. While our enamel is not specifically non-stick, with the right technique, it's just as non-stick as you'd hope.

Enamel is a type of glass, so it's mostly scratch-resistant, but we'd prefer if you didn't test it.

Over time, you'll begin to see slight signs of wear, most of which can be cleaned with a little warm water and soap or some bar keepers friend.

If you cook a lot, you might see gray feathering that occurs naturally. That's a byproduct of the enamel expanding and contracting over time with exposure to lots of heating and cooling.

Not to worry, this won't affect your cooking and only makes your pot look cooler!

Cast Iron is heavy, by nature. The thicker the walls are, the better the heat retention!

Cast iron is a compound of carbon-enriched iron. It also contains silicone, manganese, phosphorus, and sulfur.

We proudly make our cookware in China, just outside of Beijing. We've spent a lot of hours there working with the engineering team and it's a pretty incredible operation!

Our Chef, Slicing & utility knives are made with high quality German steel. A high-carbon stainless steel that offers a great balance of edge retention and durability.

Our knives are made with imported German steel and manufactured just outside of Shanghai.

How often you need to sharpen your knife depends on how often you use it! At a minimum, we'd suggest 1-2 times a year.

We highly recommend washing your knives by hand with soap and warm water and drying immediately afterwards.

Please do not put your slic. knives (or any high quality kitchen knife) in the dishwasher. Dishwashers can dull or even damage knife blades and handles.

Please don't store your knives unprotected in a drawer! Other items in the drawer can damage the edge and the knife itself could injure wayward hands reaching in.

Magnetic strips, knife blocks, knife trays, and blade guards all have their advantages, and we’d suggest choosing the one that works best for you.

Yes absolutely! But please bear in mind it's just like your pair of jeans: handwash keeps your product prettier and longer lasting.

Preferably by hand with some (warm) water and non-aggressive soap. Cleaning by dishwasher is absolutely fine but please bear in mind it's just like your pair of jeans: handwash keeps your product prettier and longer lasting.

With a slic. whetstone!

It's a sharpening stone used for knives and other cutting tools. Simply the best way to sharpen your knives.

We offer a lifetime warranty (only) on our slic. casseroles. That means, if at any point in the lifetime of your cookware it becomes unusable due to normal non-commercial use, we'll replace it, free of charge.

Important to know: we provide the lifetime warranty on the cast-iron material (so the base and foundation of your casserole) and not on the enamel interior layer and / or to the outside coloring layer and / or on the stainless steel knob.

Obviously we threat each unlikely warranty request case by case so in the event anything happened just send us an email and we take great care of your request.

We offer a 12 months no questions asked warranty policy from the day you received your slic. product(s).